eMclient error unable to forward any message

  • Problem
  • Updated 7 months ago
Hi,

I am unable to forward any message due to this error message. Can someone help.

nchandra

  • 6 Posts
  • 0 Likes
  • thankful

Posted 7 months ago

  • 1

George Wilson, Official Rep

  • 3109 Posts
  • 107 Likes
Have you imported any templates from Outlook? If so, try to re-create the template in eM Client and let me know if that helped.

nchandra

  • 6 Posts
  • 0 Likes
No I have not imported any templates. I use Windows Live Mail and not Outlook.
I have created a new signature it has no images.

nchandra

  • 6 Posts
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I have run CCleaner to remove some recently installed software from CNET and I have accidentally deleted XMPP. How can I reinstall XMPP required by eM Client.

George Wilson, Official Rep

  • 3109 Posts
  • 107 Likes
I am sorry, but I do not understand. Could you tell me how exactly you deleted XMPP? Do you mean you deleted a chat account from eM Client?

nchandra

  • 6 Posts
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In Control Panel there was a program by name XMPP. As I thought it was a virus I choose uninstall.

George Wilson, Official Rep

  • 3109 Posts
  • 107 Likes
You do not need it - chat in eM Client should work without any problems even if you do not have the XMPP application.

nchandra

  • 6 Posts
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But my original problem remains I am unable to forward mails with attachments.

John Galis

  • 4772 Posts
  • 70 Likes
Hello,

and what version do you have (Help - about)?

regards
Jan

nchandra

  • 6 Posts
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Version 6.0.18703.0 pls,

Regards,

nchandra

John Galis

  • 4772 Posts
  • 70 Likes
Hello,

please send me screenshot here of your re-created signature.

also because of this screenshot check if that .jpg file is really there, this folder address seems very weird.

regards
Jan