Email in trash any older then two weeks are getting deleted.

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  • Question
  • Updated 3 months ago

I have been having this problem for a while and cant figure
out whats wrong. I like to keep my deleted emails for a long time but I cant. It look like anything older then 2 weeks get automatically purged out. I called my host company to make sure it wasn’t something on there end and its not. I even tried a different email client on my phone to make sure it wasn’t my phone app doing it. The open to empty trash on exit is not checked either

I have checked to make sure that the server, em ,and my phone app are all sync to the proper trash folder
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Rob F

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Posted 3 months ago

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David Green

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Are you using a POP3 protocol on any of your mail clients in which you access the mailbox?
POP3 can set a user specified expiry on mail items stored on the server.


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Rob F

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Both computers and my phone are imap