5.2.0 Spam message rejected

Good morning, sir,
I sometimes get a “5.2.0 Spam message rejected” message when I send emails via eM Client 7.2.37965.0.
I don’t understand where the problem comes from, can you help me?
Thank you for your help.
Guillaume

Hello Guillaume,

This seems like a server-side issue.
The server rejects the email because it is recognised as spam. Please contact your server support for further explanation and fix.

Russel

Hello, Russell,
Thank you very much for your help, so I’m working with my service provider to solve the problem.
Have a nice day.
Guillaume

Hello Guillaume,
Thank you for the update.
I hope that you’ll find the solution soon.

Russel